Justdial Extends Local Business Discovery to ChatGPT, Creating New Digital Touchpoints for Small Businesses

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ANI | Updated: Oct 23, 2026 15:22 IST

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New Delhi [India], October 23: Justdial Limited, one of India's leading platforms for finding local businesses, has launched a ChatGPT plugin. It helps people find nearby businesses and see their verified ratings and information about their services without leaving ChatGPT. This is part of Justdial's ongoing effort to help small businesses become easier to find online and reach more customers through different digital platforms.

When people search for a local service, they usually have something specific in mind. With this new feature, they can describe what they need using everyday words and get useful business information during their ChatGPT conversation. By adding Justdial's local search tools to ChatGPT, the company hopes to make finding businesses easier and help people make better choices. To use the feature, people can add the Justdial plugin from the plugins tab and mention Justdial in their ChatGPT question.

Mr. Shwetank Dixit, Chief Growth Officer at Justdial, said, "Technology is changing quickly, and our main goal is to help businesses by making them easier for customers to find wherever they search. For many years, Justdial has built a deep understanding of local businesses across India. By bringing this knowledge to platforms like ChatGPT, we can help businesses listed with us stay visible wherever people look for products or services. This also helps those businesses as they grow."

The new feature gives small businesses another way to benefit from their existing Justdial listings. Businesses already listed on Justdial may become easier to find across different platforms. Their information and verified ratings can appear in ChatGPT conversations, as well as through the other ways customers already find them.

By making local business information available through another digital platform, Justdial aims to help people discover businesses at different stages of their search. This also allows Justdial to reach more people and helps businesses connect with potential customers across India.

About Just Dial Limited

Just Dial Limited helps people in India search for local businesses and services in several ways. People can use its desktop website (https://www.justdial.com), mobile website (https://t.justdial.com), Android and iOS apps, phone service (available across India at 88888-88888), or text messages (SMS). The latest version of the JD App brings many features together in one app. These include searches using maps, live TV, videos, stock prices, and other tools designed to make the app easier and more useful for customers.

The company has also launched JD Mart, an online marketplace where businesses can buy and sell products to other businesses. JD Mart is available at https://www.jdmart.com and through apps on the Play Store and App Store. It aims to help millions of Indian manufacturers, distributors, wholesalers, and retailers start using the internet for business, find new customers, and sell products online. The platform lets businesses create digital product catalogues and aims to help Indian businesses, especially micro, small, and medium enterprises (MSMEs), use digital tools across different industries. Buyers can use JD Mart to find sellers offering a wide range of products across millions of categories to meet their business needs.

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