Justdial Extends Local Business Discovery to ChatGPT, Creating New Digital Touchpoints for Small Businesses
ANI
23 October 2026, 22:03 GMT+11
VMPL
New Delhi [India], October 23: Justdial Limited, one of India's leading platforms for finding local businesses, has introduced a ChatGPT plugin. It helps people find nearby businesses and see verified ratings and information about their services without leaving ChatGPT. This is part of Justdial's ongoing effort to help small businesses become easier to find online and reach more customers through different digital platforms.
When people search for a local service, they usually have something specific in mind. With this new feature, they can describe what they need using everyday words and get useful business information during their ChatGPT conversation. By adding Justdial's local search tools to ChatGPT, the company hopes to make finding businesses easier and help people make better choices. To use the feature, people can add the Justdial plugin from the plugins tab and mention Justdial in their ChatGPT question.
Mr. Shwetank Dixit, Chief Growth Officer at Justdial, said that technology is changing quickly, and Justdial wants to help businesses by making them visible wherever customers might look. He explained that Justdial has spent decades learning about local businesses across India. By bringing this knowledge to platforms like ChatGPT, Justdial wants to make sure businesses listed on its platform can still be found when customers search for their services. He said this will help businesses attract customers and continue growing.
The new connection also gives small businesses another way to benefit from their existing Justdial listings. Businesses already listed on Justdial may become easier to find across different platforms. Their business details and verified ratings can appear in ChatGPT conversations, as well as through the other ways customers already find them.
By making local business information available through another digital channel, Justdial hopes to help people find businesses at different stages of their search. This also allows Justdial to reach more people as a local business search platform and helps businesses connect with customers across India.
About Just Dial Limited
Just Dial Limited helps people in India find local businesses and services in several ways. People can use its desktop website (https://www.justdial.com), mobile website (https://t.justdial.com), or mobile apps for Android and iOS. They can also contact Justdial by phone using its nationwide number, 88888-88888, or by text message (SMS). The latest version of the JD App is an all-in-one app. It includes features such as searching with maps, watching live TV and videos, and checking stock prices. These features are designed to make the app easier, more useful, and more interesting for customers.
The company has also launched JD Mart, an online marketplace where businesses can buy and sell products from other businesses. JD Mart is available at https://www.jdmart.com and through apps on the Play Store and App Store. It aims to help millions of manufacturers, distributors, wholesalers, and retailers in India start using the internet for business, find new customers, and sell products online. The platform lets businesses create digital product catalogues and aims to help Indian businesses, especially micro, small, and medium enterprises (MSMEs), use digital tools across many industries. Buyers can use JD Mart to find suppliers offering a wide range of products across millions of categories to meet their business needs.
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